Tuesday, September 15, 2009

Rotating Re-Boots

So lately there has been a rash of customers with the same problem. They turn on their computer and it begins to boot as normal, even getting to the Windows logo screen when all of a sudden it goes black and begins to boot again. Sometimes they even experience the dreaded "blue screen of death". What's up with that?

Well, I have yet to determine if there is a common thread running through all of this, but so far it doesn't seem like it. All I can imagine is that Windows has become corrupt for one reason or another. Sometimes it can be a "weak" spot on the hard drive, or it could be from a power surge, static discharge or even a hard "bump" against the case.

More often then not though it is likely caused by the removal of a malware infection that leaves "holes" in the operating system making Windows "sick". Sometimes it's unavoidable and nothing that was done intentionally.

Good news though!! In most cases the problem can be fixed easily, though it usually involves a professional tech. Typically the course of action is to perform a "repair" installation of Windows. This eraes all of Windows system files and replaces them with "good" copies from the original operating system CD. In very few cases however, the copy of Windows may not even be recognized, and then that would be a horse of a different colour and require a fresh, clean install of Windows, meaning that everything would be erased and restored from "scratch".

Hopefully if this phenomenon happens to you it will fall into the category of most cases and you can be up and running again in a few hours.

Cheers!

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